Privacy Policy

Introduction

Workforce Connect Management Inc. ("Workforce Connect," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and workforce management services.

By using our services, you consent to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our services.

Information We Collect

Personal Information You Provide

We collect information you voluntarily provide when registering, applying for work, or using our services:

• Identity Information: Full name, date of birth, government-issued ID numbers
• Contact Information: Email address, phone number, mailing address
• Employment Information: Work history, skills, certifications, availability
• Financial Information: Banking details for direct deposit, SIN/tax information
• Emergency Contact: Name, relationship, and phone number of emergency contact
• Account Credentials: Username and password (encrypted)

Information Collected Automatically

When you use our app or website, we automatically collect:

• Location Data: GPS coordinates when using Time In/Time Out (TITO) features (only when the app is active and you initiate clock in/out)
• Device Information: Device type, operating system, unique device identifiers
• Usage Data: App features used, time and date of access, actions performed
• Log Data: IP address, browser type, pages visited, time spent on pages

How We Use Your Information

Location Data and TITO

Our Time In/Time Out (TITO) feature uses GPS to verify that workers are at the designated work site when clocking in or out. Important points about location data:

• Location is only collected when you actively initiate a clock in or clock out action
• We do not continuously track your location in the background
• Location data is used solely to verify work site presence (within 100 meters of the site)
• You can disable location services, but TITO functionality will be unavailable
• Location logs are retained for payroll and audit purposes

Information Sharing and Disclosure

We may share your information in the following circumstances:

With Clients (Businesses)

When you are assigned to work for a client, we share necessary information such as your name, contact information, skills, and attendance records to facilitate the work arrangement.

Service Providers

We use third-party service providers for payment processing, hosting, and analytics. These providers are bound by confidentiality agreements and may only use your data to perform services on our behalf.

Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect the rights, property, or safety of Workforce Connect, our users, or others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (HTTPS/TLS) and at rest
• Secure password hashing using industry-standard algorithms
• Role-based access controls limiting data access to authorized personnel
• Regular security assessments and updates
• Secure data storage with reputable cloud service providers

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations (e.g., tax records retention requirements)
• Resolve disputes and enforce agreements

Inactive accounts may be deleted after 2 years of inactivity. Financial and tax records are retained for 7 years as required by Canadian tax law.

Your Rights

Under applicable privacy laws, including PIPEDA (Canada) and GDPR (where applicable), you have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Portability: Request your data in a machine-readable format
• Withdraw Consent: Withdraw consent for optional data processing
• Complaint: Lodge a complaint with the Office of the Privacy Commissioner of Canada

To exercise these rights, contact us at privacy@wfconnect.org.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

Third-Party Links

Our app and website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending an email notification to registered users
• Displaying a notice in the app

Your continued use of our services after changes indicates acceptance of the updated policy.

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